General Information, Terms, Conditions & Disclosures

TO OUR CUSTOMERS TERMS AND CONDITIONS UNDER WHICH THIS ORDER IS ACCEPTED

SOCIAL POLICY
We understand that our business is not about providing products. Our business is to promote companies, their products, and further their objectives. With that mission, we have made a conscious choice not to participate in opportunities that we feel promote negative social consequences. We respectfully decline those orders that contain or promote obscene or pornographic content, violence, and racism as well as promote use of illegal drugs, alcohol or tobacco.

No verbal agreements recognized.

We reserve the right to reject orders which for any reason are not acceptable to us.

This order will be executed only after acceptance by an official of Kaeser and Blair. Notice is hereby given to purchaser and the ultimate consumer of this merchandise that he and /or they retain sole title and liability for payment of such Federal, State and local taxes as may be in order, lawful and applicable in those States, Counties, Cities, Town, and Territories wherein these goods are used and stored.

Because of the personal nature of imprinted products, the customer understands that Kaeser and Blair has a NO REFUND policy. All claims for adjustment or other complaints must be made within 10 days of receipt of goods. Accompany such complaints with an actual sample taken from the shipment and copy of this order. Your copy of the order will be returned promptly with our reply. Do not return unsatisfactory merchandise unless you have receive written instructions from us.

"The customer shall indemnify and hold harmless the printer from any decree of judgment finally sustained against the printer, based upon any and all manner of claims, demands, actions and proceedings that may be asserted or instituted against the printer on the grounds that the said printing violates any copyright or any proprietary right of any person, or that it contains any matter that is libelous or scandalous, or invades any person's right to privacy or other personal rights; and the customer agrees promptly, at the customer's own expense, to defend and continue the defense of any such claim, demand, action or proceeding that may be brought against the printer, provided that the printer shall promptly notify the customer with respect thereto, and provided further that the printer shall give to the customer such reasonable time as the exigencies of the situation may permit in which to undertake and continue the defense thereof."

This order is not subject to cancellation or change after acceptance in our office. Should a cancellation or change be received after the order has been accepted it is understood that you will reimburse us for all work performed to the full extent of the balance shown on the face of this order. All changes will be made subject to our ability to do so.

We are not responsible for delays in transit, consequently we cannot guarantee delivery dates. If merchandise is wanted for a special occasion, specify definite date, allow ample time for manufacture and transit.

Prices are subject to change without notice, subject to any terms or regulations imposed by Acts of Congress, other Federal and/or State regulations or imposts, advances in labor, raw materials, or to any other conditions or circumstances beyond our control.

It is understood that the title to any goods shipped pursuant to this order passes to the purchaser upon our delivery to the carrier.

OUR TERMS: Our open account terms are NET 30. All invoices beyond 30 days are considered past due and will incur interest at a rate of 18% per annum beginning on day 31. The purchaser on demand, agrees to pay all costs and reasonable attorney fees which Set In Stone may incur in the enforcement of this contract.

ARTWORK
All suppliers require clean, sharp black and white artwork for reproduction of custom logos, unless specifically noted. Artwork should be color separated for multicolor imprints. Letterheads, yellow page advertisement or photo copies are not generally acceptable to provide acceptable printing results. Artwork can be sent by e-mail. Ask for our instruction sheet to insure an accurate and successful conveyance. If the customer cannot supply camera ready art, K&B In-house Art Department will prepare most logos from customer's copy for a flat charge of $30.00 per logo net for one color or $45.00 per logo net for 2-color artwork. Complex art is subject to quote.

CUTS, SCREENS, DIES & SETUP CHARGES
Depending upon the productions method, the item and the price structure charges for setup may apply. Consult the specific Best Buys page for the specific product for these charges. Generally, manufacturers maintain files for a maximum of 24 months. Reorders placed after the 24 month period will require a new setup charge.

PRODUCT COLORS
Color samples shown are to be used as a guide only. Due to variances in the photographic, printing process, and computer monitors, slight differences in the product color may occur. If a product is to be used for a particular "color" coordinated promotion and product color is a significant part of the promotion, we ask that you order a random sample or a product proof prior to production.

IMPRINT COLORS
Standard imprint colors vary from item to item and manufacturer to manufacturer. If a specific PMS color match is required, contact Set In Stone for pricing for the specific product as each manufacturer will have their own pricing policy.

FUTURE DELIVERIES
Generally, manufacturers and K&B can accommodate orders calling for delivery at some future date. However, at these deeply discounted prices all orders must be completed and shipped no later than December 31, 2006. Shipment cannot be scheduled into 2007 at these prices.

MULTI-COLORS OR MULTI-LOCATION PRINTING
Unless specifically quoted on the product page in our catalog, all pricing includes single color only printed in a single location. For items not listing multicolor or multi-location printing as an option, Contact Set In Stone for pricing.

PRICING DISCLAIMER
All offers published at this web site constitute the proprietary promotional implementation of Kaeser & Blair Incorporated and do not necessarily reflect or imply endorsement or participation of the original manufacturer. All prices at this site expire unequivocally and irrevocably at midnight December 31, 2004.

PRODUCTION TIME
All production times listed are "approximate" and cannot be guaranteed due to variations depending on seasonal changes. Times quoted are actual "working days" (Monday through Friday, excluding holidays). Please allow additional time for orders to reach K&B, plus 1-3 days for K&B Processing, time for orders to reach the factory and 3-5 days for delivery by UPS ground. For "Special Event Dated" orders, see paragraph below.

PROOFS
Paper proofs of the proposed imprint copy can be provided on each item upon request. Product proofs may also be available on certain items, consult with Set In Stone for costs on both.

SAMPLES
Random imprinted samples are available on any product shown at this site at 50% of the smallest quantity list price shown. Sample purchases must be prepaid with the exception of Mastercard, Visa, or American Express transactions. All samples shipped prepaid by UPS ground. If expedited service is needed appropriate charges will apply.

SPECIAL "EVENT" DATED ORDERS
Do not "assume" that a specific date can be met if the item ordered is for a special event and would be worthless if delivered after that date. Each case must be specially authorized by Set In Stone. Once authorization has been pre-approved, be certain to expedite your order by overnight delivery to K&B and put the required "in hands delivery by or cancel date" in the appropriate box on the order form.

SUBSTITUTIONS
At time, K&B and our manufacturers find it necessary to make substitutions. We reserve the right to provide like product of equal or greater value without notice. Note: This is especially prevalent on caps advertised as "imports" - we do not advertise or guarantee a specific import brand. This may vary from order to order depending upon availability. On wearables it is not uncommon to find variations between "dye lots" and colors may also vary from order to order.

UNDER-RUN OR OVERRUNS
Due to the very nature of automated high-speed production equipment and methods it is not possible to guarantee exact quantities. It is industry standard practice to allow for an under or over run of 5% on certain items. Some items even run as much as 30% over run in higher quantities. Invoices will reflect the actual quantity shipped.

© Kaeser & Blair 2004